Tell me a little more about yourself.  

I am an Introvert with an Extroverted Personality; when the occasion calls for it. I dislike long lines and bad Customer Service. Technology and the convenience of it, is one if my best friends. 

How long have you been in the industry?

I’ve been in the industry for over 12 yrs. I started out as a summer worker in high school, then gradually moved to Part-Time while attending University. I have held positions in filing, processing and Customer Service. 

Where do you work?

I am presently at Advantage General Insurance Company, where  I have been for 8 years. I’ve been promoted twice in the time frame, and now currently holding the position – Senior Underwriter;  supervising two separate units. 

Where do you see yourself in 5 years?

I see myself managing a company’s Risk Portfolio or Customer Experience Management