International Customer Service Certification Programme
cips-admin2024-01-22T14:55:10-06:00International Customer Service Certification Programme... REGISTER NOW!
International Customer Service Certification Programme... REGISTER NOW!
Seminar on the Sexual Harassment (Protection and Prevention) Act 2021 To be held on the 23rd November, 2023 @ 9:00 – 12:00 Noon. Topics To Be Covered: Key Definitions Duties of Employers/ Heads of Institutions in relation to reports or observations of sexual harassment Penalties for harassment/legal recourse Key components of a Sexual Harassment Protection and Prevention Policy
Date: October 25, 2023 Time: 1:00 p.m. - 4:00 p.m. The scope for the Data Protection Seminar is as follows; ü The Data Protection Act ü The Data Protection Standards ü Preparing for registration and implementing an effective DP Framework: ü Data Protection Governance – Setting up your programme ü Appointing a Data Protection Officers ü Drafting Privacy Notice ü Preparing your incident response plan ü What is personal data ü Who is Data Controller ü Who is a Data Processor? ü How to comply with the Data Protection regulations ü Penalties and Liabilities of Breaches of the Data Protection [...]
Claims Seminar to be held on September 20, 2023 for for Current Claims Handlers/Anyone Interested In Claims. .TOPICS COVERED THE IMPACT OF CLAIMS ON THE BOTTOM LINE THE ROLE OF THE CLAIMS HANDLER THE IMPORTANCE OF THE PROPOSAL FORM IN CLAIMS SETTLEMENT DOCUMENTATION THE NEGOTIATION PROCESS
Seminar was held on March 7th, 2023 for line managers/supervisors of insurance companies & brokers. The seminar was entertaining, interesting, informative and enlightening. Look out for more seminars in the series!
Seminar was held on June 27th, 2023 which was very well received. The feedback was very positive. Look out for the second in the series!
A. GENERAL INFORMATION - Specialist Area of Study: Insurance - Age Requirement: Minimum 18 years of age - Gender: Male/Female - Amount awarded: full tuition for the Certified Insurance Technician Course (Formerly Jamaica Insurance Diploma) - Tenable: College of Insurance & Professional Studies - Name of Organization offering scholarship: BCMG Insurance Brokers (i) Each candidate is to submit a completed application form with all supporting documents to, College of Insurance & Professional Studies, 3a Richmond Avenue, Kingston 10. NO LATER THAN August 12, 2022. (ii) Incomplete applications will not be considered B. ELIGIBILITY/QUALIFICATIONS: Interested in the General Insurance field Academic [...]
On behalf of our entire team, we express our deepest sympathies to the family of Harold George Wong. We are wishing your family courage and peace during this time of mourning.
Tell me a little more about yourself. I am an Introvert with an Extroverted Personality; when the occasion calls for it. I dislike long lines and bad Customer Service. Technology and the convenience of it, is one if my best friends. How long have you been in the industry? I’ve been in the industry for over 12 yrs. I started out as a summer worker in high school, then gradually moved to Part-Time while attending University. I have held positions in filing, processing and Customer Service. Where do you work? I am presently at Advantage General Insurance Company, where [...]
Rises to first COO of British Caribbean Insurance Michelle Anderson, newly appointed chief operating officer at British Caribbean Insurance Company (BCIC), has responsibility for its strategic digital transformation along with their CEO, Peter Levy. Anderson will be heavily involved in overseeing initiatives to create borderless teams and build employee capabilities to support the organisation's regional growth outside of Jamaica, Barbados and Turks and Caicos, where BCIC currently operates. Anderson's journey at BCIC was a fascinating one that started at just age 16 as her first job out of high school. However, her sheer curiosity to understand insurance claims documents while [...]